Once your appointment is approved, you will receive a confirmation email of the date, day, and time you booked (from Timely). Please double-check that this confirmation marries up with the appointment slot you think you booked in for.
You will receive an email reminder (from Timely) one week out from your appointment (unless your booking is within the next seven days). You will always receive a text reminder (from Timely) the day before your appointment. Should you NOT receive these reminders, please double-check your appointment time and date.